MANAGED SERVICES

NETWORK & CLOUD SERVICES SECURE.

The maintenance of IT and network infrastructures tie up crucial staff and budgets in many companies. Technological leaps and migrations present challenges that do not always fit our customers' core business. Reduction of complexity, low investment volume and securing the necessary expert knowledge are the most important components of our services to ensure the services of our customers - 24 hours a day!

YOU 'VE GOT IT NOW.

Cloud & Network Operations

COMPREHENSIVE CLOUD AND NETWORK OPERATIONS

Do you use different cloud providers or do you operate your private cloud? Are you in the phase where you are introducing new technologies such as SD-WAN, NFV or new automation for your solutions? By specializing in infrastructure and virtualization, our teams are also able to manage complex scenarios - in every technology mix. Challenge us!

Von Legacy bis NGN

FROM LEGACY TO NEXT GEN

With us, you benefit from excellent specialist knowledge both in the next-generation environment and in legacy technologies. We understand how to combine and use this know-how in an optimal way for your challenges. If there are challenges due to legacy technologies, we will be happy to show you solutions.

ISO 27001 Opeation Center

ISO 27001 CERTIFIED OPERATION CENTER

We operate security-related operations for our customers. Benefit from an operation center with well-established and audited processes. A complete tool chain, e.g. with Jira, for reporting, analyzes and incidents, with direct access for you, is available. GDPR compliant and from Germany!

SIEM Security Operation Center

SECURITY OPERATION CENTER

Are you an operator of critical infrastructures, do you host sensitive data or access? For our customers, we provide 24x7 monitoring for the timely detection of security incidents and the information of your SOC team. No Security Information and Event Management - SIEM - available? Take advantage of our experience to find a suitable solution.

Managed Testing Services

MANAGED TESTING SERVICES

Software updates, technology changes, interactions between release statuses in your infrastructure and software? Use the possibilities from our Testing-as-a-Service portfolio. Over the years we have continuously developed the processes and options for on-demand service.

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TESTING-AS-A-SERVICE (TAAS)

Testing and Automation as a Service - TaaS. Services on demand.

WE ARE AT HOME HERE.

TELECOMMUNICATIONS
AUTOMOTIVE

INDUSTRY

FINANCE

MEDIA

YOU CAN USE THAT.

MONITORING

We monitor your network, your connections with the ISP, your infrastructure and the availability of the cloud services. 365 days, 7 days a week, 24 hours! In the event of critical incidents, you are always the first to be informed and can act accordingly.

ANALYZES

Monitoring with a view to the future: when are bottlenecks expected, which QoS values require your attention? Summarized in reports, with possible improvements on request, we provide you with all the relevant information with our network analysis dashboards and reports. Either on your existing systems or a solution specially developed for you .

SECURITY & NETWORK HARDENING

Stressed by the high security requirements in the operation of your critical infrastructure? Do you need monitoring in the form of a SIEM? We would be happy to proactively harden your software and hardware, check patch statuses and point out any open weaknesses. If you wish, we can also carry out regular penetration tests.

CUSTOM ON DEMAND DEVELOPMENT

If your solution reaches its limits at short notice, we will be happy to expand it with customized extensions according to your requirements.

FALLBACK & REDUNDANCY SOLUTIONS

Your infrastructure is growing, the dependencies of individual services are increasing? Part of our managed services offering is the regular review and expansion of your redundancy plans and the establishment of sophisticated fallback solutions to ensure operation.

CHANGE MANAGEMENT

Changes? No problem! We offer you a complete service including the necessary request management, classification, planning, development, testing and deployment. Our teams are trained in the DevOps process or work according to your release plan. Happy every day!

INCIDENT MANAGEMENT

The core of the service - troubleshooting in the 1st, 2nd and 3rd level - or a split of the tasks with your organization. Of course, this includes error detection, resolution and evaluation. We don't mince words - understandable and seamless reporting is part of it. Recommendations for action included.

YOUR THEME OF TOMORROW

Nothing in it? A coffee together is always worthwhile: In addition to our main focus, we and our partners offer 360 ° solutions for every conceivable challenge in your infrastructure, networks or services.

WE ARE THERE FOR YOU.

STILL QUESTIONS - YOUR DIRECT CONTACT.

OLIVER PREISSLER

SALES DIRECTOR

+49 171 3323699

oliver.preissler@siticom.de

Office Cologne

Germany

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